Fusion is in search of a Deskside Support Level I to assist with high-quality Digital Signage applications and systems. If you meet the qualifications, please apply or reach out to me directly! 

Responsibilities:  

• Experience with supporting Digital Signage applications and systems.
• Some background with Imaging Windows workstations.
• Windows SCCM Knowledge a plus.
• Familiarity with Networking tools like LinkRunners and line toners.
• Must be able to Lift or carry 50 pounds, unassisted.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Repair and install various network peripherals.   
• Troubleshoot software/hardware problems through debugging, testing, and vendor assistance.   
• Troubleshoot diagnoses and identifies failing/failed components through use of testing procedures and diagnostic software.   
• Communicate resolution to appropriate IT staff and system users.   
• Support of PC hardware and software for the organization.   
• Research and resolve complex, technical user problems.   
• Consistent and regular attendance is an essential function of this job.   

Minimum Qualifications:   

• 3 years prior experience with PC service and support.   
• Must have proficiency in the following software or system: MS Office, Windows 95/NT, XP, MS Exchange.   
• Must have previous experience connecting and installing software drivers associated with external printers.   
• Ability to perform basic printer repairs such as roller replacement.   
• Ability to install and replace desktop computer components.   
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.    
• Must be able to work varied shifts, including nights, weekends and holidays.  
• 21 years of age.   
• Proof of authorization/eligibility to work in the United States.   
• High school Diploma or equivalent.