AI Automation Engineer
Location: Hybrid – Washington, D.C. (or other major office locations)
Employment Type: Direct Hire
Client Industry: Law

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Overview

Our client in the law industry is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe, and Asia. Their lawyers work at the intersection of government, technology, and business, and remain committed to providing exceptional client service, fostering diversity, and cultivating an environment that promotes collaboration and professional excellence.

The AI Automation Engineer is responsible for leading the design, implementation, and maintenance of automated and AI-based solutions to improve legal workflows. This role requires legal knowledge, technical expertise, and strong communication skills to drive innovation and efficiency. The Automation Engineer will collaborate with practice and business stakeholders to enhance efficiency and accuracy across the firm, while staying at the forefront of legal technology trends.

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Key Responsibilities

• Engage with stakeholders to proactively identify process improvement opportunities, gather requirements, design and deliver solutions that align with customer needs.

• Review, analyze, and model business processes and information flows to identify inefficiencies and areas for improvement.

• Propose solutions (including automation and use of AI); identify alignment with business requirements; and make recommendations.

• Document process change requirements using agreed standards, methods, and tools ensuring consistent high-quality output.

• Design and implement automated solutions using the Microsoft Studio ecosystem.

• Define, develop, and deliver processes and systems to ensure that service levels align with customer experience expectations.

• Effectively communicate with key stakeholders at all levels and across departments to ensure engagement and support of business improvement activities.

• Integrate automation solutions with existing software systems and databases.

• Provide technical oversight and review of work from junior team members.

• Design, develop, test, and deploy new applications and automations, as well as enhance and maintain existing ones.

• Display professionalism, quality service, and a positive “can-do” attitude to internal members/departments of the firm.

• Facilitate cross-functional collaboration to ensure automation initiatives are aligned with broader firm goals.

• Assume additional responsibilities as assigned.

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Qualifications

Education:

• Bachelor’s degree required.

Experience:

• 3–5 years of application design, development, and support experience.

• Workflow and process improvement methodology and technology solution experience strongly preferred.

• Knowledge of machine learning and artificial intelligence concepts.

• Law firm experience is preferred.

Skills:

• Proficiency with Microsoft O365 applications and Microsoft Copilot Studio (Power Apps and AI Agents).

• Strong technical background with a focus on workflow automation and process improvement.

• Experience in process automation, scripting, and workflow design using tools such as Power Automate, PowerApps, SharePoint, and Power BI.

• Strong analysis, planning, organization, and time-management skills.

• Excellent interpersonal, verbal, and written communication skills.

• Strong attention to detail and ability to handle multiple tasks under tight deadlines.

• Ability to work effectively with both users and technical staff in team-oriented environments.

• Desire to continuously learn new technologies and tackle challenging projects.