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Salesforce QA Lead/Coordinator

Scottsdale, Arizona

Fusion HCR is currently hiring a Salesforce QA Lead for one of our clients. This is a remote direct hire opportunity with a great benefits including unlimited PTO, paid parental leave, bonus, stock options, fitness program, medical/dental/vision and 401k! 

This is an excellent opportunity to come be a part of a transformation where you will feel your impact and help shape the future success in a very visible way. You will coordinate, execute and support testing of business critical, customer facing applications built primarily on the Salesforce platform. This includes Quality Assurance testing, Regression testing, and support & coordination of User Acceptance testing. You will be the recognized testing expert and work closely with business and technical teams on testing new key features and system issues for these customer platforms.

The position will see you:

  • Coordinate test efforts for multiple projects simultaneously, ensuring proper test coverage for each one
  • Collaborate with business teams to coordinate and manage execution of User Acceptance testing.
  • Participate in requirements definition and design activities of the project engagement, to ensure full understanding of client requirements prepared by the project team.
  • Ensure that acceptance criteria is well defined for every requirement. Ensure every acceptance criteria has a test script.
  • Identify critical areas of project risk, and develop strategies to reduce overall risk for the project
  • Develop overall testing strategies for the Salesforce team. Establish robust processes for documenting test scripts & executing them.
  • Develop test plans, test scripts/cases, and test reports on projects of varying size
  • Execute the test plans and scripts. Depending on the size of the project, there may or may not be additional testing team members on the project team.
  • Document and evaluate test results and defects, track and manage defects through to resolution
  • Ensure full traceability between test scripts, results, and requirements
  • Collaborate with developers to ensure testing results meet performance and scalability requirements
  • Conduct troubleshooting, problem triage, and root cause analysis
  • Analyze the impact of new solutions/enhancements and run appropriate regression and smoke testing
  • Leverage your experience of test automation to build best practices for the team, recommend appropriate tools for automation and enable the team to become proficient in test automation and incorporate automated tests into a Continuous Integration solution

The skills and experience we are looking for:

  • Bachelor’s degree in Computer Science or related field applicable to software testing
  • 4+ years of testing experience with a minimum of 2 years’ experience in testing Salesforce applications
  • 1+ year of test coordination/QA Project management
  • Salesforce Administrator or Salesforce Developer certification
  • Tenacity to dig into functional areas and learn them completely to support testing of that function
  • Solid understanding of QA best practices to lead novices through a testing cycle
  • Ability to clearly communicate with peers, business analysts, and subject matter experts
  • Ability to work on multiple tasks simultaneously and manage time and priorities effectively
  • Experience working in Agile environments
  • Ability to teach test automation skills to other team members
  • Passion for the company mssion and core values
  • Experience with Selenium, Tosca or another industry best-in-class tool for automated Salesforce testing preferred
  • B2B Commerce (formerly CloudCraze) preferred
  • Experience working with CPQ & Billing Implementations, CPQ Pricing Calculator preferred

Benefits Offered:

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs

Location: Remotely from anywhere in USA OR Onsite Scottsdale, Arizona

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