Fusion HCR is Hiring!
Position: Application Analyst (Yardi / D365)
Location: Draper, UT (Onsite/Hybrid)
Employment Type: Direct Hire
Industry: Property Management / Real Estate

Position Overview
Fusion HCR is seeking an experienced Application Analyst to support a client in the property management industry. This role will serve as a critical bridge between business stakeholders, IT, and security — ensuring enterprise applications are effectively supporting business operations while maintaining strong governance, security, and data integrity.
This position will focus on Microsoft Dynamics 365 and property management platforms (Yardi preferred), helping evaluate business needs, define system solutions, and ensure applications are configured and managed in alignment with operational and compliance requirements.

Key Responsibilities
Business & Functional Analysis

• Act as the primary liaison between business stakeholders and technical teams
• Gather, analyze, and refine business requirements into functional solutions
• Review incoming tickets and work directly with stakeholders to clarify needs and define scope of work
• Translate requirements into clear, actionable specifications for development teams
• Evaluate system requests within Dynamics 365 and property management platforms to determine feasibility and system fit
• Assess configuration vs customization and escalate appropriately

Application Governance & Security

• Support the stability, security, and compliant operation of enterprise applications
• Manage and review user roles, permissions, and access controls (RBAC)
• Ensure data integrity and audit readiness across systems
• Partner with IT and Security teams to support access reviews and compliance initiatives
• Maintain proper governance over application changes and enhancements

Operational Support & Process Improvement

• Perform root cause analysis on system and process issues
• Ensure alignment between business processes and system capabilities
• Guide stakeholders on system limitations and best practices
• Support change management efforts and process improvements

Strategic Initiatives

• Contribute to the transition from vendor-based platforms to custom-developed applications
• Help define scalable processes and standards for future application environments

Required Qualifications

• Hands-on experience with Microsoft Dynamics 365 (CRM and/or Finance & Operations)
• Experience with property management systems, including:
  • Yardi (preferred)
  • Entrata, AppFolio, MRI, RealPage, or similar

Strong experience in:

• Business process analysis
• Requirements gathering and documentation
• Translating business needs into functional solutions
• Experience managing user access, roles, and permissions
• Understanding of application governance, compliance, and audit support
• Ability to evaluate system capabilities vs customization
• Strong communication skills working across technical and non-technical teams

Preferred Qualifications

• Experience in property management or real estate environments
• Familiarity with leasing, tenant management, and property accounting workflows
• Exposure to reporting tools, integrations, or Power Platform
• Experience supporting application modernization or system transitions

Why Join

• Opportunity to step into a high-impact role solving a key operational gap
• Strong visibility across business, IT, and leadership teams
• Involvement in modernization and future-state application strategy
• Stable, growing organization within the property management space