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Systems Engineer - Desktop Services

Mason, Oh
Fusion HCR is seeking a Systems Engineer 2 – Desktop Services for a Direct Hire position with a Fortune 500 Company based out of Ohio.  This opportunity offers an outstanding benefit package and upward mobility.  This role is based on site in Ohio working on hybrid model. We are not able to offer any visa sponsorship at this time.
 
We are currently looking for a Systems Engineer Level 2 - Desktop for the Desktop End User Support team within IT.  The Systems Engineer Level 2 is responsible for:   researching advanced technology trends in area(s) of expertise; identifying emerging trends and initiating research projects for team members; designing innovative solutions using new technologies; recommending short-term alternatives when appropriate; creating prototypes and leading initial development and testing through to production; defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded; escalating problems as required based on SLAs; developing client satisfaction and capacity planning metrics; coordinating assessment of emerging technologies typically as the lead subject matter expert; evaluating and recommending new projects or tools for the organization; overseeing cost benefit analysis and presenting options to management teams; assisting in the resolution of support issues escalated by senior operations or development personnel; providing technical expertise across business functions; articulating relationship between business and the data and technology that support the business; identifying opportunities to improve business processes via new technologies; making recommendations and influencing long-term technology strategy and planning for multiple business units; assisting in development of RFPs and responses to new business opportunities; acting as subject matter expert to various project teams; determining dependencies and prerequisites; creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline; and defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation.
Skills/Qualifications
 
Required:
 
  • High School diploma/GED required; Bachelor's degree preferred
  • Minimum 8 years of experience in Information Technology
  • Minimum 3 years of experience with MDT 2013
  • Minimum 3 years of experience creating Windows images
  • Minimum 3 years of experience with scripting (Batch, VBS, PowerShell)
 
Preferred:
  • Experience with Windows 10
  • Experience with Office 0365, SharePoint
  • Experience with SCCM
  • Experience with Active Directory
  • Experience with SQL
  • Experience with Reporting (SQL Server Reporting Services SSRS, PowerBI, Excel)
     
Our employee-partners enjoy:
  • Competitive Pay
  • 401(k)/Profit Sharing/ESOP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

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