View all jobs
Member Service Representative
Columbus, OHMember Service Representative
Start: ASAP Length: Temp to Hire
Shift: 0800-1630
Position responsible for maintaining compliance with federally monitored Medicare Advantage call center performance requirements. Customer Service along with knowledge of governmental agencies and regulations, especially Medicare & the Centers for Medicare & Medicaid Services (CMS) desired - Knowledge of managed care benefit plans & products. Medical Terminology & medicals claims processing a plus. Consistently document and accurately code all inquiries within designated software to reflect the purpose of the consumer's inquiry and all actions taken to address and resolve their issue or need.
Start: ASAP Length: Temp to Hire
Shift: 0800-1630
Position responsible for maintaining compliance with federally monitored Medicare Advantage call center performance requirements. Customer Service along with knowledge of governmental agencies and regulations, especially Medicare & the Centers for Medicare & Medicaid Services (CMS) desired - Knowledge of managed care benefit plans & products. Medical Terminology & medicals claims processing a plus. Consistently document and accurately code all inquiries within designated software to reflect the purpose of the consumer's inquiry and all actions taken to address and resolve their issue or need.