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IT Epic Analyst (Beaker)

Renton, WA · Information Technology
IT Epic Analyst (Beaker)
 
Job Summary
The Analyst II is responsible for the implementation, maintenance, support and training of the assigned clinical components of the information system in conjunction with the hospitals super-users. The Analyst II must establish communication with super-users, users, the information systems team, and vendors to maintain a proper balance of requests based on priorities. The Analyst II will act as a liaison between the clinical super-users, staff members, Information Systems and the application vendor for all assigned applications.
 
Education:
  • Associate Degree Required, Bachelors preferred. Strong computer skills required.
 
  • Current Epic Application certification in one or more application(s) is required.

Experience:
2 years plus of experience with Epic Electronic Health Care Record or relevant Health Care experience from both a care provider and an Epic application perspective required in addition to current Epic Certification.
 
  • Provides production support to super-users on a routine basis. Serves as the day-to-day contact person for the super-users and vendors regarding clinical modules. Assists in the resolution of issues reported by the users.
  • Provides backup support to the super-users for the assigned applications to provide primary user support in the event of super-user unavailability.
  • Works directly with the clinical staff members and super-users to develop specifications to automate clinical processes within each department as assigned by their one up manager.
  • Participates in the implementation of clinical systems including departmental analysis, workflow analysis, issue documentation and resolution, data processing needs and project management; coordinates and performs day to day project tasks with minimal direction.
  • Participates in the testing of interfaces and collaborates with vendors and internal Information Systems staff to ensure that interfaces are implemented to meet needs and specifications.
  • Develops and maintains basic reports, customized queries/screens, dictionary/master files and user menus.
  • Performs testing, documentation and validation of future EHR Upgrade versions and other related software. Acts as a liaison between the clinical staff members and the vendor to implement version or release changes.
  • Works with clinical staff members, physicians, and physician's staff members to ensure proper training on all clinical applications.
  • Identify areas of opportunity for increased productivity or increased data gathering or reporting requirements for the department or the hospital.
  • Produces appropriate documentation when necessary to assist the clinical staff members in maximizing the use of their application.

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