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Sr Business Analyst - Room Booking Engine
Las Vegas, NVSenior Business Analyst – Room Booking Engine
Location: Las Vegas, NV (Hybrid)
Department: Digital Products (IT)
Reports to: Product Director of Digital Products
About the Role
We’re seeking a strategic, detail-oriented Senior Business Analyst to join our Digital Products team to focus on the Room Booking Engine (RBE). This role is ideal for a senior level BA who thrives at the intersection of technical systems, facilitating API integrations, and driving booking engine features and enhancements.
As a BA, you’ll work with a dedicated development team owning backlog health, driving refinement sessions, partnering with UX and developers, and supporting a dynamic group of stakeholders across revenue management, marketing, brand and IT. You will be a key liaison between the business and technical teams — bridging vision and execution.
Responsibilities
Lead Discovery & Requirements
Facilitate Testing & Delivery
Connect Data to Decisions
Requirements
Bonus if you have…
Location: Las Vegas, NV (Hybrid)
Department: Digital Products (IT)
Reports to: Product Director of Digital Products
About the Role
We’re seeking a strategic, detail-oriented Senior Business Analyst to join our Digital Products team to focus on the Room Booking Engine (RBE). This role is ideal for a senior level BA who thrives at the intersection of technical systems, facilitating API integrations, and driving booking engine features and enhancements.
As a BA, you’ll work with a dedicated development team owning backlog health, driving refinement sessions, partnering with UX and developers, and supporting a dynamic group of stakeholders across revenue management, marketing, brand and IT. You will be a key liaison between the business and technical teams — bridging vision and execution.
Responsibilities
- Own the Backlog, Act as Product Owner across web initiatives, responsible for backlog quality and day-to-day refinement.
- Maintain a consistent pipeline of refined user stories ensuring stories are ‘ready’ for sprint planning
- Write detailed, testable user stories with acceptance criteria and traceability to business goals
- Flag dependencies, blockers, gaps and edge cases proactively
- Own ticket triage, story clean up, release notes, and Loop documentation
Lead Discovery & Requirements
- Facilitate workshops and stakeholder interviews to capture business needs
- Translate high-level goals into epics, features, and detailed user stories
- Define functional and non-functional requirements and edge cases
- Provide Central Reservation System Expertise
- Support business users using our back-end Central Reservation System (CRS), acting as first line support for questions and issues, and as a liaison to translate problems to our vendor
- Work with developers to escalate bugs or contribute to component enhancements
- Collaborate with Cross Functional Teams
- Run refinement and planning sessions in partnership with product, PMO and Engineering
- Collaborate with UX on Figma handoffs, validations and ensuring designs match business context and user stories
- Drive content strategy discussions, layout optimizations and scalable tagging practices
Facilitate Testing & Delivery
- Partner with QA to validate functionality, write test cases, and support UAT
- Own release note creation and knowledge transfer to business users
- Track staging and production changes
Connect Data to Decisions
- Analyze data trends, user behavior, and VOC to uncover improvement areas
- Create documentation (e.g. process flows, data mappings, integration specs)
- Serve as SME for RBE
- Enable Scalable Product Practices
- Champion consistent documentation and templates across teams
- Partner with Product Ops to evolve our BA practice
- Contribute to team-level OKRs
Requirements
- 5+ years as a Business Analyst, Product Owner, or similar role on digital teams
- Proficient in writing user stories, acceptance criteria, and test scenarios
- Strong understanding of Agile, Scrum, or SAFe methodologies
- Tools: Jira, Confluence, Loop, Figma, ADO (Azure DevOps), or similar
- Hands-on experience with booking engine and CRS platforms
- Excellent communication skills, able to clearly articulate complex ideas across audiences
Bonus if you have…
- Familiarity with analytics and web tools like GA4, Storybook