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Product Manager
Las Vegas, NVFusion HCR is Hiring!
Position: Product Manager – Experience Booking Engine (XBE)
Company: Global Casino Client of Fusion HCR
Location: Las Vegas, NV (Onsite)
Employment Type: Contract to hire
About the Role
Our global casino client is seeking a Product Manager, Experience Booking Engine (XBE), to lead the vision and execution of their next-generation itinerary builder. The XBE platform is the digital backbone that connects all guest experiences — spanning rooms, spa, dining, nightlife, entertainment, events, and upgrades — into a seamless booking flow across web and mobile.
This role will focus on delivering a personalized, cross-sell and upsell-ready platform that integrates with both third-party and in-house systems.
Key Responsibilities
Qualifications
Position: Product Manager – Experience Booking Engine (XBE)
Company: Global Casino Client of Fusion HCR
Location: Las Vegas, NV (Onsite)
Employment Type: Contract to hire
About the Role
Our global casino client is seeking a Product Manager, Experience Booking Engine (XBE), to lead the vision and execution of their next-generation itinerary builder. The XBE platform is the digital backbone that connects all guest experiences — spanning rooms, spa, dining, nightlife, entertainment, events, and upgrades — into a seamless booking flow across web and mobile.
This role will focus on delivering a personalized, cross-sell and upsell-ready platform that integrates with both third-party and in-house systems.
Key Responsibilities
- Define product strategy and roadmap for XBE, aligning with the client’s digital transformation and guest experience vision.
- Translate business objectives into epics, features, and user stories for engineering, design, and vendor partners.
- Own integrations with reservation systems, ticketing platforms (e.g., Ticketmaster, UrVenue, Tixr), spa booking (Book4Time), F&B systems, and hotel PMS/room upgrade flows.
- Partner with Analytics to define KPIs (conversion rates, upsell revenue, guest engagement) and deliver measurable outcomes.
- Work closely with Marketing and Loyalty teams to incorporate personalization and rewards logic into booking experiences.
- Collaborate with Mobile and Web product teams to ensure consistent and frictionless user experiences.
- Manage vendor relationships, contract dependencies, and cross-functional stakeholders (Hospitality, Casino Marketing, Nightlife, F&B).
- Support ideation of future capabilities such as AI-driven recommendations, itinerary personalization, and dynamic packaging.
Qualifications
- 4–6+ years of product management experience, ideally in travel, hospitality, or e-commerce platforms.
- Strong background in multi-system integrations (PMS, ticketing, dining, spa, events).
- Proven success managing cross-functional teams with multiple stakeholders.
- Experience in mobile and web UX, particularly with high-volume consumer flows.
- Data-driven decision maker with experience using analytics tools and A/B testing.
- Excellent communication skills for executive presentations and vendor negotiations.