Position Overview:

• Manage a queue of work requests to meet service levels and KPI objectives.
• Design and deploy new platforms and enhancements to existing WAN, LAN and wireless networks including routers, switches, and related hardware.
• Review technical requirements, establish project milestones and tasks and determine level of effort estimates for their completion.
• Troubleshoot and repair complex network issues for WAN, LAN, Internet connections and end-user issues while working within internal ticketing/trouble reporting systems.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Establish and implement policies, procedures and technologies to ensure security and integrity of the enterprise network environment.
• Develop and perform network security audits, configuration backup procedures, and other recovery processes in accordance with the organization’s disaster recovery and business continuity strategies.
• Create and maintain documentation of network standards, configurations, procedures and cabling layouts.
• Perform all work in a manner to ensure interoperability and maintain compliance of enterprise network systems.
• Implement solutions and test performance, capacity and prepare and deliver performance statistics and reports.
• Monitor and test system performance, capacity and prepare and deliver network performance statistics and reports.

Additional Duties & Responsibilities:

• Monitor and test system performance, capacity and prepare and deliver network performance statistics and reports.
• Respond to emergency network outages in accordance with business continuity and disaster recovery plans, assisting other departments as required.
• Provides recommendations to senior or executive IT management regarding product/vendor selection, technology evolution, and design strategies.
• Effective collaboration skills to work with systems, storage, database, telephony and other technical staff to ensure reliable integration of systems and software for fulfilling business objectives and processes.
• Understand and abide by Incident, Problem and Change management processes and procedures.
• Provide root cause analysis and develop and execute corrective action plans for resolution of complex technical issues related to platform and service performance disruptions.
• Develop effective disaster recovery plans and high availability design strategies, and document and test these capabilities on a recurring basis.
• Interact with vendors, peers, and contractors to ensure secure, reliable network implementations and upgrades are performed within project parameters.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• Bachelor's degree in MIS or similar technical program or acceptable industry and work experience.
• Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy. 
• 5+ years’ experience supporting enterprise networks and/or large data center environment
• 5+ years’ design and implementation of layer2/layer3 routing and switching on Cisco IOS or Data Center products.
• Hands on, demonstrable experience in one or more of the following technologies: Cisco, HP, Aruba, Brocade, Checkpoint, Palo Alto, Bluecoat, Infoblox, SolarWinds, F5.
• Experience working in a highly regulated environment (MICS, PCI, SOX).
• Training and experience with ITSM practices.
• Ability to set priorities, meet deadlines and manage projects.
• Good written and oral communication skills; good interpersonal skills.
• Ability to interpret technical drawings and specifications and implement network configurations that meet those documented requirements.

Minimum Qualifications:

• On-call availability on a rotational basis is a requirement of this role.
• Flexibly to adapt to a changing environment while under pressure.
• Strong customer service orientation.
• Must be a self-starter that is reliable, punctual, and consistent with excellent organizational and documentation skills.
• Thorough knowledge of LAN/WAN systems as well as the complexities surrounding large scale network deployments.
• Understanding of dynamic routing protocols with a minimum of 2 years’ experience in design and implementation of network design.
• Strong network fundamentals including the OSI model, TCP/IP, IPv4 and working knowledge of IPv6.
• Documented expertise with network configuration, security principles, and maintenance best practices.
• Advanced competence with monitoring tools, techniques, alerting and notification processes.
• Expertise with fault isolation, testing procedures, and network mapping and diagramming tools.
• Current, relative industry certifications and continuing education.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.