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Network Systems Analyst

  • Birmingham, Alabama

Network Systems Analyst

Position Overview

Fusion HCR is seeking a Network Systems Analyst on behalf of our client to help manage and support network and telecommunications systems across multiple locations. This position focuses on maintaining reliable network connectivity, resolving technical issues, supporting infrastructure improvements, and ensuring network systems operate securely and efficiently.

The ideal candidate has hands-on experience with enterprise networking, Cisco and Fortinet technologies, and telecommunications support. We're looking for someone who enjoys troubleshooting, works well with different teams, and can manage day-to-day network operations while contributing to larger IT projects.

Key Responsibilities

  • Maintain and troubleshoot wired and wireless networks, including routers, switches, firewalls, and access points.

  • Support LAN, WAN, VPN, SD-WAN, and telecommunications environments.

  • Diagnose connectivity, performance, and voice communication issues to minimize downtime.

  • Work with service providers and vendors to resolve outages, coordinate installations, and manage network services.

  • Assist with network upgrades, equipment replacements, system migrations, and infrastructure projects.

  • Monitor network performance and support security policies and best practices.

  • Maintain network diagrams, equipment inventories, technical documentation, and operating procedures.

  • Provide Tier II technical support for network and telecommunications issues.

  • Coordinate circuit provisioning, carrier services, and related service requests.

  • Participate in scheduled after-hours maintenance and on-call support as needed.

Required Qualifications

  • 3–5 years of experience supporting enterprise networks and telecommunications systems.

  • Hands-on experience with Cisco and Fortinet networking equipment.

  • Strong understanding of TCP/IP, DNS, DHCP, routing, switching, VLANs, VPNs, and wireless networking.

  • Experience diagnosing and resolving network connectivity and performance issues.

  • Familiarity with network monitoring and troubleshooting tools.

  • Strong communication, organizational, and problem-solving skills.

  • Ability to work independently while collaborating with IT teams, vendors, and business users.

  • Bachelor's degree in IT, Computer Science, Networking, or a related discipline, or equivalent practical experience.

Preferred Qualifications

  • Experience supporting networks across multiple offices or locations.

  • Exposure to SD-WAN solutions and enterprise network infrastructure.

  • Familiarity with telecommunications carriers, circuit management, and telecom expense management systems.

  • Experience with Microsoft Teams Phone or similar voice and collaboration platforms.

  • Certifications such as CCNA, CCNP, Fortinet FCP/NSE, or CompTIA Network+.

Additional Requirements

  • Ability to balance daily support responsibilities with ongoing infrastructure projects.

  • Strong customer service skills and attention to detail.

  • Willingness to learn new technologies and adapt to changing business needs.

  • Must be authorized to work in the United States without employer visa sponsorship.