Overview: The primary responsibility of the Senior Product Manager is to oversee the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the Business Partner to ensure revenue and customer satisfaction goals are met. 

Responsibilities:

· Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.

· Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

· Successfully engage in multiple initiatives simultaneously.

· Work independently with Business Partners and Vendors to define concepts.

· Drive and challenge business units on their assumptions of how they will successfully execute their plans.

· Serves as the conduit between the business community (internal and external partners) and the software development team or vendor through which requirements flow.

· Develop requirements specifications according to standard templates, using natural language.

· Collaborate with developers, vendors, and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

· Be the liaison between the business, technology teams and support teams.

· Develop and manage specific budget and technology roadmaps for their LOB technology investments including the development and presentation of business cases for their LOB to the capital committee. 

· Effectively market technology solutions within their business area and promote IT’s adoption and implementation of the solution.

· Manage risk associated with change impacting their area of responsibility.

· Handle customer complaints and address underlying cause (people, process, and technology).

· Run beta and pilot programs with early-stage products and samples.

· Be an expert with respect to your product vertical.

· Identify and present innovative and creative product solutions.

· Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.

· Communicate with their Business Partners through regularly scheduled status reports and operational reviews.

· Manage business relationship, set expectations, develop and negotiate service level agreements, and drive continual service improvement.

· Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations.

· Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required

Minimum Qualifications:

· 5+ years of product management experience

· Strong ability to influence cross-functional teams without formal authority

· Minimum of five years of Product Management experience in IT, with a deep knowledge in a minimum of two of the following technical disciplines: application development, operations, business process management, business analysis, business relationship management

· Exposure to multiple, diverse technical configurations, technologies and processing environments

· Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

· Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation

· Excellent analytical and technical skills

· Excellent planning and organizational skills

· Ability to understand the long-term ("big picture") and short-term perspectives of situations

· Knowledge of information principles and processes

· Basic knowledge of financial models and budgeting

· Understanding of the political climate of the enterprise, and how to respond to political challenges

· 21 years of age.

· Proof of authorization/eligibility to work in the United States.

Bachelor's degree in computer science, system analysis or a related study, or equivalent experience

· Must be able to obtain and maintain a valid Nevada Gaming Control Board registration, and any other certification or license, as required by law or policy.