Job Title: Business Analyst – Digital & eCommerce (Onsite – Las Vegas, NV)
Location: Las Vegas, NV (100% onsite)
Industry: Casino & Hospitality
Overview:
Our client, a leading global casino and hospitality brand, is seeking an experienced Business Analyst to support the strategy and execution of their mobile and digital products. This position will play a critical role in enhancing guest-facing technology initiatives, including eCommerce platforms, loyalty programs, and booking engines. The role requires strong experience in gathering and translating business requirements into actionable documentation to support high-impact digital projects.
Key Responsibilities:
Collaborate with stakeholders from business, IT, marketing, and operations to gather, analyze, and document business requirements.
Create detailed Business Requirements Documents (BRDs) and Product Requirements Documents (PRDs) to support design, development, and QA teams.
Serve as the bridge between technical teams and business users, ensuring solutions meet business needs and objectives.
Facilitate requirement review sessions and user story grooming.
Support initiatives related to eCommerce, loyalty programs, booking engines, and mobile applications.
Analyze existing systems and workflows and recommend improvements for scalability and efficiency.
Participate in the full software development lifecycle (SDLC), from discovery through deployment.
Assist QA with test case development and UAT planning to ensure delivered solutions meet expectations.
Preferred Experience:
5+ years as a Business Analyst in IT or digital product environments.
Experience working with eCommerce platforms, booking engines, and/or loyalty systems.
Prior experience supporting casino, hospitality, or travel industry clients is strongly preferred.
Familiarity with mobile-first product development and guest-facing technology solutions.
Strong documentation skills including BRDs, PRDs, user stories, process flows, and wireframes.
Agile/Scrum experience is a plus.
Excellent communication, facilitation, and stakeholder management skills.