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Business Systems Architect - Operations (D365 FO)
Remote, United StatesFusion HCR is hiring! Direct Hire, Remote, Business Systems Architect – Operations (D365 FO)
The ideal candidate for this hands-on role will have extensive experience and a deep understanding of supply chain management, logistics, and manufacturing processes in D365 FO, with a proven ability to design and implement complex business solutions.
Reports to: Sr. Director, Business Systems
Job Description:
Do you thrive on solving complex challenges and want to contribute to a mission that saves lives? Our client is growing fast, and we’re looking for a trailblazing Dynamics 365 Operations Functional Architect to help us scale. If you're skilled in architecting solutions for supply chain, manufacturing, and logistics, passionate about innovation, and eager to be part of something big, this role is for you. As a Dynamics 365 Operations Functional Architect, you’ll be at the center of designing and implementing solutions that support our clients’ operational processes and our rapid growth. You'll collaborate with cross-functional teams to deliver scalable, sustainable systems that align with our business goals across our operations. In our fast-paced environment, embracing complexity and tackling challenges will be key to driving strategic initiatives, optimizing processes, and delivering cutting-edge operational systems.The ideal candidate for this hands-on role will have extensive experience and a deep understanding of supply chain management, logistics, and manufacturing processes in D365 FO, with a proven ability to design and implement complex business solutions.
What You’ll Do
Location: Remotely from USAReports to: Sr. Director, Business Systems
- Solution Architecture: Lead the design, development, and implementation of innovative solutions within the Dynamics 365 Finance & Operations (D365 FO) platform, focusing on supply chain, manufacturing, and logistics. Conduct fit/gap analyses to identify areas for customization and develop detailed design specifications when necessary. Strive to implement standard processes while minimizing customizations. Your expertise will be key in designing integrations with other operational systems, ensuring alignment with our clients’ business objectives and industry best practices.
- Business Process Optimization: Collaborate with stakeholders in supply chain, manufacturing, and logistics to assess, refine, and automate key operational processes, such as inventory management, production control, procurement, and warehouse management. Balance the need for automated solutions with the practicality of manual processes, recommending the best approach based on business needs. Recommend solutions that optimize efficiency, scalability, and cost-effectiveness while ensuring alignment with our clients’ operational objectives. Use your expertise to determine when customized solutions are needed and when standard processes can be leveraged.
- Project Delivery: Manage the full lifecycle of operations-related projects within D365 FO, from gathering requirements and designing solutions to deployment and post-implementation support. Ensure projects are delivered on time, within scope, and meet business expectations.
- Collaboration: Work closely with solution architects, business analysts, operations teams, developers, and other cross-functional partners to design and deliver effective operational solutions.
- Stakeholder Engagement: Act as a trusted advisor to our clients’ operations leadership team. Provide insights into system capabilities, recommend enhancements, and keep stakeholders informed on emerging trends in the ERP space. Ensure that operational needs align with the capabilities of D365 FO.
- Planning and Supply chain Management (MRP): Collaborate with procurement, production, and logistics teams to ensure the system supports accurate production planning, demand forecasting, warehouse management, and transportation logistics. Assist in developing and improving operational reports, dashboards, and data management processes, ensuring that decision-makers have access to actionable, reliable data.
- Training & Mentorship: Provide training and documentation to operations teams and end-users to maximize the use of D365 FO. Mentor and guide the functional analysis team, helping them navigate complex scenarios and build their expertise.
- Leadership: Serve as the point of contact for all D365 FO operations-related matters. Provide regular updates to senior leadership on project progress and identify opportunities for continuous improvement. Lead operational activities related to mergers and acquisitions. Strong communication and managing stakeholder expectations will be essential for keeping teams aligned and maintaining project momentum.
- Continued Education: Stay informed of the latest D365 FO features and solutions from Microsoft. Evaluate their potential impact on our client’ future initiatives and ensure continuous alignment with evolving industry standards and best practices.
What You Bring
- D365 FO Expertise: Extensive hands-on experience with Dynamics 365 Finance & Operations, with a proven record of designing and implementing solutions in the areas of supply chain management, manufacturing, and logistics. You should be confident in leading solution designs and optimizing operational processes within D365 FO.
- Operations & Supply Chain Knowledge: In-depth understanding of operational processes, including production control, inventory management, warehouse management, procurement, and logistics. Experience with intercompany trade, product lifecycle management, demand forecasting, and material planning within D365 FO.
- Advanced Reporting: Experience designing and implementing reporting solutions that support operational reporting needs. Familiarity with D365 electronic reporting, SSRS, SQL, Power BI, or other relevant tools.
- Project Management: Demonstrated ability to manage complex projects, from requirements gathering to execution. Skilled in prioritizing tasks, managing timelines, and ensuring successful project delivery in a fast- paced environment. Familiarity with Agile, Scrum, and/or Scaled Agile methodologies and tools like Azure DevOps, Jira and SharePoint is a plus.
- Problem-Solving Skills: Strong analytical capabilities with the ability to solve complex business challenges. You should have a talent for identifying inefficiencies in operational processes and designing solutions that streamline workflows and enhance outcomes.
- Collaboration & Communication: Excellent interpersonal and communication skills, allowing you to effectively collaborate with technical and non-technical teams. You should be comfortable working with senior operations leadership, as well as stakeholders, developers, and analysts to ensure clear understanding of requirements and deliverables.
- System Integration Experience: Familiarity with integrating D365 FO with other enterprise applications, ERP systems, and legacy platforms. You should understand how to create seamless workflows across multiple business areas and systems.
- Certifications & Technical Expertise: D365 certifications in Operations or other relevant modules are preferred, along with a solid understanding of Microsoft’s broader technology stack, including Power Platform and Azure services.