Position Overview:

Fusion HCR is hiring! This is a Direct Hire, onsite Senior Manager of Data Center and Operations opportunity with a top-notch property in the gaming and hospitality space. The primary responsibility of the Senior Manager of Data Center and Operations is the daily delivery of information systems, services, and solutions across The Venetian and 3rd party data centers and IDFs for server, storage, security, networking, circuits, and backup capabilities. The ideal candidate has a strong background in data center management and a minimum of layer 1 hands-on engineering experience.  Full-time role with 401k, bonuses, paid benefits for you and your family and much more! If you meet the qualifications, please apply or reach out to me directly!

Minimum Qualifications:

• 5-8 years of demonstrated experience in:

o Understanding and the application of data center best practices.
o Troubleshooting server hardware related failures: swap hard drives, memory, short-run cabling, etc.
o Installing and decommissioning of Servers, Network gear, Racks, etc. in Data Centers and Network Closets.
o Aggressive execution of project related tasks, with a high level of quality and on time delivery.
o Working support tickets through the use of systems like ServiceNow.
o IT Asset Management.

• Working knowledge of:

o Have an understanding of various IT Data Center technologies highly preferred, (ex: Firewalls, Business Continuity systems, Virtualization\Clouds, Server/Storage, and Networking.
o Data Center and IDF Cooling / Power / Electrical Equipment including critical and essential PDU’s, UPS, Switchgear, DC Power Management Systems, and Building Monitoring / Control Systems.
o DCIM software / ITIL Foundations.

• Proof of authorization/eligibility to work in the United States.
• Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
• 24/7 On-Call Position: Must handle and respond to urgent events when they occur.

Responsibilities:

• Work with internal IT team and Service Providers to deliver the infrastructure solutions (Server, Storage, Network, etc.), enforce applicable policies, and ensure compliance with business and technology strategy.
• Work with internal IT team and Service Providers to identify changes needed in the infrastructure / technology configuration; identify current and projected limitations.
• Effectively manage internal IT team and Service Providers to ensure consistent, high quality infrastructure, timely setup / maintenance of needed technology, customer service and satisfaction.
• Assess and approve of proposed changes affecting Data Center supported infrastructure.
• Forecast infrastructure technology demand including transaction and data volume and timing.
• Design and implement strategic plans to ensure infrastructure capacity meets demand.
• Ensure adherence to incident, change, and problem management processes.
• Manage multiple infrastructure projects concurrently.
• Ensure proper financial planning and management of the infrastructure supported.
• Identify and define processes necessary to manage and support infrastructure.
• Ensure operational metrics are appropriately defined and reported consistently.
• Maintain availability performance statistics and reports; develop strategies for maintaining high availability of services.
• Define and enhance tactical methodologies and / or hardware and software standards.
• Build collaborative relationships with IT Leadership and work in close coordination with them to ensure infrastructure readiness according to planned implementation / release milestones.
• Manage incoming shipments; develop, update, and maintain a rigorous Lifecycle Management Plan (LCMP) for all area hardware and software.
• Ensure adherence to best practices and audit requirements including SOX, PCI, or other compliance types as it relates to IT controls.
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